FREE WEBINAR
People, Performance and Profit
Unlocking Your Team for Greater Performance and Profit
Recorded on Thursday 15th May 2025
Business Advantage members can log into their account to access the entire webinar library on-demand
Are you ready to drive greater team performance, client satisfaction and business profits?
Small Business Australia and PEXA invite you to a free, 1-hour masterclass webinar designed especially for leaders of service-based businesses.
Join expert presenters Bill Lang and Liz Grant as they reveal proven strategies to unlock your team’s full potential using the award-winning Scores on the Board system — trusted by over 3,000 business teams across Australia and internationally.
In this dynamic session, you’ll learn:
What Harvard research reveals about building successful service firms
The key factors that drive faster learning and better performance at work
What your team members must experience to truly thrive
How the 5-Part Scores on the Board System can rapidly improve engagement, performance, and client loyalty
Practical steps to implement the system successfully in your business
By registering, you’ll also receive access to an online recording of the webinar that can be shared with colleagues after the webinar.
Attendees that are working in professional services firms may also be eligible to receive a CPD credit for attending.
Join your presenters, Bill Lang and Liz Grant from Small Business Australia
Bill Lang
Executive Director, Small Business Australia
Bill Lang is the creator of Scores on the Board, the 5 Part System for building skills, teams and businesses. Used by over 3,000 business teams both in small and corporate organisations. Scores on the Board leaders have consistently improved team engagement, performance, client satisfaction and loyalty. Some have won awards for Best in World, Best in Asia and Best in Australia.
Liz Grant
Head Coach The Startup Co and Small Business Australia
Liz Grant was a former colleague with Bill at Macquarie Bank. Later she lead several teams at Australia Post and implemented the Scores on the Board system achieving rapid and lasting team performance improvements. As a business coach and adviser, she helps small business owners start and grow businesses where a high performing team is essential to solid profits.
Fill out the form below to watch now:
By submitting your email above, you consent to receive occasional marketing communication from us (such as newsletter, invitation to events and new product updates). You can unsubscribe from our marketing emails at any time by clicking on the unsubscribe link at the bottom of our emails or contacting us directly at info@smallbusinessaustralia.org.