The Small Business Australia coaching service puts your business on the fast track to achieving real results and reaching your business goals sooner.

Many businesses know that digital security is essential but don’t know where to start. This coaching session will highlight the key risks and strategies to increase your protection and make your business more secure from cyber security threats.

By matching your marketing and sales activities to how your customers want to buy, you can focus effort and investment in areas that do work.

The challenges of running a business have never been more demanding. From the impacts of the pandemic, changing customer needs and demands, the competition from around the world and the avalanche of information and interruptions, many business owners are feeling a loss of energy, focus and optimism.

Cashflow is the lifeblood of any small business. Offering exceptional goods or service is no use if you can’t pay staff, rent or your other obligations.

Regardless of your industry or situation, there are financial fundamentals that will help you plan and manage your income and expenses to help you not just survive, but thrive.

In today’s global marketplace, small businesses face competition like never before. You’re no longer just competing with local or even interstate businesses – often, you’ll be battling against global brands with limitless resources.

But with challenge comes opportunity: if you can tap into just a fraction of your total available market, you can truly take your business to the next level.

Your Keeping Existing Customers coaching session will provide practical and proven strategies, actions and tools across the sales, fulfilment and relationship management functions of your business. You can implement these insights straight away to keep current customers coming back and to increase purchase frequency and/or average sale size.

Regardless of your product, service, industry or size, your business needs to have an online presence in the digital age. If potential customers can’t find, speak to or order from you in their preferred method, they’ll find someone who they can.

The good news? While it can feel overwhelming for busy business owners to develop an online presence, once you have a plan, some tools and a little education, it’s much easier (and cost-effective) than you think.

Since the onset of the pandemic, the availability and demands of employees in many industries have never been more complex. Australia is currently experiencing low unemployment rates and changes to what benefits employees are looking for, making it harder for some businesses to attract employees more than customers.