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7 Effective Strategies for Retaining Customers:
A Guide to Driving Repeat Business

Customer retention is crucial for business success. Explore seven proven strategies to enhance retention and build strong relationships. Learn how to provide exceptional service, nurture personalised relationships, implement loyalty programs, gather feedback, personalise marketing, offer educational content, and build engaged communities for sustained growth.

How small businesses can grow and save on costs with AI

Embrace the transformative power of Artificial Intelligence (AI) in Australian small businesses. Explore practical applications to enhance efficiency, personalize customer experiences, make informed decisions with predictive analytics, and improve risk management. Overcome challenges like technical knowledge, cost, and data quality for successful AI adoption.

Are you really concerned about AI or do you just not know enough about it to say yes or no?

A recent survey reveals Australians’ growing concerns about AI risks, urging stronger government action. Business Advantage’s Get the Edge Program offers crucial insights to navigate challenges and harness AI’s potential, aligning with public expectations for informed governance.

Mastering Financial Organisation for Small Business Success

Discover the importance of organizing finances for small businesses in achieving long-term success. Explore insights from Reckon’s article and learn about the transformative benefits of the Get The Edge Program from businessadvantage.online, empowering businesses with essential financial management skills.

Current Events

The following events are a curated list from reliable sources. This information is supplied from our global Events page and will therefore hold dates beyond the date of when this page was originally published.

Title Type Date Description
How to Set Up & Optimize Your Google My Business Profile Webinar 10/9/2025 Join Holistic Vision for an exclusive live webinar that walks you through creating and optimizing your Google My Business profile. View event
Workshop to boost confidence, presence and impactful communication In-person Sydney 12/9/2025 A transformative one-day workshop for business professionals designed to empower your voice and elevate your presence. View event
Neurodiversity in the Workplace – Aware Webinar Webinar 16/9/2025 Learn about the importance of embracing neurodiversity in the workplace in our online webinar! View event
How to AI – tools, platforms and strategies for an AI-powered business In-person Sydney 16/9/2025 Join Brisbane City Council for this practical workshop to learn how to use AI, where to start and what will actually make a difference. View event
Should I Stay Or Should I Go? The How and When of Exiting Your Business In-person Brisbane 16/9/2025 Should you sell or stay? Learn over breakfast how to prepare, recruit and exit smartly—essential insights for business owners. View event
Startup Pitch & Networking Sydney In-person Sydney 19/9/2025 A Startup Pitch and Networking Event In Sydney. Present your product to investors, find common interests. View event
Tech Networking Event by Startup Valley in Melbourne In-person Melbourne 19/9/2025 Dive into tech with other professionals! Network and build strong relationships with investors, tech experts, and entrepreneurs in Melbourne. View event
AI for Business: An Introduction In-person Sydney 27/9/2025 Boost productivity & stay relevant—learn practical AI tools like ChatGPT in our top-rated, face-to-face course for professionals. View event
Fostering a growth mindset & effective work environment In-person Melbourne 7/10/2025 Leadership workshop designed to engage and foster a growth mindset. Get your people to bring their best version of self to drive success. View event
A Golden Success 2025 ~ Women in Business Brisbane Conference In-person Brisbane 7/10/2025 Learn the secrets to building a profitable business that supports your whole life: mindset, personal and professional growth. View event
30th Women in Leadership Dinner 2025 In-person Melbourne 8/10/2025 This year marks a major milestone — 30 Years: The Power Shift – Women Redefining Leadership. View event
Scaling Up Business Growth Workshop In-person Brisbane 8/10/2025 Are you ready to create the right People, Strategy, Execution & Cash Disciplines to Scale Up your business? View event
AI and Automation in Business In-person Sydney 14/10/2025 AI and Automation in Business | October 14-15, 2025 | Sydney Australia View event
South Australian Business Index 2025, presented by InDaily In-person Adelaide 17/10/2025 Join us for the tenth South Australian Business Index – an independent ranking of the state’s top 100 companies. View event
Leveraging Robotics for Success | Brisbane In-person Brisbane 21/10/2025 Learn how robotics transform industries and drive innovation with practical insights and real-world applications. View event
South Australian Women in Business Conference 2025 In-person Adelaide 24/10/2025 Join us on 24 October 2025 at the stunning Crowne Plaza Adelaide in Mawson Lakes for the 2025 South Australian Women in Business Conference, hosted by the Polaris Centre. View event
Business Acquisition Blueprint Seminar In-person Melbourne 29/10/2025 Join us for the BAB – Business Acquisition Blueprint seminar, where we will guide you through the essential steps to successfully acquire a business. View event
Global B2B Conference 2025 In-person Sydney 14/11/2025 This is more than just a conference. It’s a movement of bold thinkers, market shapers, and global innovators. Join 200+ attendees in a day of breakthrough insights, world-class networking, and game-changing business connections. View event