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7 Effective Strategies for Retaining Customers:
A Guide to Driving Repeat Business

Customer retention is crucial for business success. Explore seven proven strategies to enhance retention and build strong relationships. Learn how to provide exceptional service, nurture personalised relationships, implement loyalty programs, gather feedback, personalise marketing, offer educational content, and build engaged communities for sustained growth.

How small businesses can grow and save on costs with AI

Embrace the transformative power of Artificial Intelligence (AI) in Australian small businesses. Explore practical applications to enhance efficiency, personalize customer experiences, make informed decisions with predictive analytics, and improve risk management. Overcome challenges like technical knowledge, cost, and data quality for successful AI adoption.

Are you really concerned about AI or do you just not know enough about it to say yes or no?

A recent survey reveals Australians’ growing concerns about AI risks, urging stronger government action. Business Advantage’s Get the Edge Program offers crucial insights to navigate challenges and harness AI’s potential, aligning with public expectations for informed governance.

Mastering Financial Organisation for Small Business Success

Discover the importance of organizing finances for small businesses in achieving long-term success. Explore insights from Reckon’s article and learn about the transformative benefits of the Get The Edge Program from businessadvantage.online, empowering businesses with essential financial management skills.

Current Events

The following events are a curated list from reliable sources. This information is supplied from our global Events page and will therefore hold dates beyond the date of when this page was originally published.

Title Type Date Description  
Mentoring for Growth Program Business Queensland Coaching
(QLD)
Various dates Mentoring for Growth (M4G) is a mentoring program which helps you to engage with experienced business mentors through a free mentoring session. Our experienced mentors volunteer their time to help business owners and build stronger small businesses across Queensland.
Business Plan Accelerator Workshop In-person workshop (Cranbourne Vic) 16-17 Jul The Business Plan Accelerator Workshops are designed to accelerate the development of a Business Plan to support Your objectives. These free workshops are funded by the Australian Federal Government and are facilitated by our experienced business advisors. We work with You over 2 days to help You to understand the critical components required for business success, and to help You tailor Your plan to Your business’ situation.
Digital Marketing and Innovation Workshop for Small Businesses In-person workshop (Dandenong Vic) 17 Jul Join us for this free workshop designed to empower you with the latest digital marketing strategies and innovative approaches to fuel your business growth.
2024 Strategic AI for Business Leaders In-person event (Melbourne Vic) 23 Jul Overview of AI and it’s significance for business. – Key AI technologies and industry trends; Case studies of AI implementation in business. – How to identify AI opportunities for your organisation; Developing an AI strategy. – Integrating AI into existing business processes; AI ethics and compliance – Addressing organisational AI anxiety and fear
The Ultimate Passive Investment for Small Businesses In-person event (Sydney NSW) 2 Aug The mission is to enable small businesses to invest with the following minimum capital, risk and effort to achieve maximum returns to accelerate wealth creation over the life of a business.
Lyfta – Local Business Networking Meetings for Business Owners and Leaders In-person event (Perth WA) 2 Aug Lyfta meetings are not passive, sit-and-listen events – they are active, proactive, and engaging where members and guests are bathed in powerful, workable, SMART ideas for growth and prosperity.
FWA 2024 Conference In-person event (Melbourne Vic) 2 Aug A one-day immersive experience tailored for operators, emerging leaders and forward-thinkers in the flexible workspace industry.
Business Networking Lounge In-person event (Brisbane Qld) 6 Aug Bi-monthly gathering of business owners and leaders to network with like-minded people in business.
2024 Strategic AI for Business Leaders In-person event (Brisbane Qld) 6 Aug Overview of AI and it’s significance for business. – Key AI technologies and industry trends. Case studies of AI implementation in business. – How to identify AI opportunities for your organisation.
Diverse Startups & Scaleups, Small Business, Education & Entrepreneurship In-person event (Adeaide SA) 8 Aug In today’s fast-paced market, not tapping into the diverse talent and innovative ideas out there is more than a missed opportunity—it’s a setback. Whether you’re in the early stages of a startup, looking to scale up, running a small business, or your a leader in education or your field, embracing inclusivity isn’t just nice to have; it’s essential.
India Independence Day Celebration & Business Networking In-person event (Sydney NSW) 9 Aug Success stories followed by a panel discussion on “Emerging Business Opportunities in fields of Sustainability and Technology
Weird Business 5.0 – Expand Your Entrepreneurial Edge! In-person event (Gold Coast Qld.) 10 Aug The multi-speaker business event with a difference! Games, experiential trainings + innovative sessions to expand your impact + leadership.
ABC 2024 – Business Award Nominations In-person event (Melbourne Vic) 10 Aug A rare, but widely commended business conference amalgamated with networking opportunities.
AI for Small Business In-person workshop only available for business owners on Nillumbic Vic 12 Aug Learn how AI can boost your small business at our event – we’ll show you how to save time and resources and increase your efficiency!
Business Ball 2024: Director’s Cut – The Business Edition In-person event (Adeaide SA) 17 Aug Step into the spotlight and walk the red carpet at the Adelaide Business Students Society’s Business Ball 2024! This year’s theme is ‘Director’s Cut: The Business Edition,’ a Hollywood-inspired extravaganza that celebrates the intersection of business and entertainment.
DigiMarCon Oceania 2024 – Digital Marketing Conference & Exhibition In-person event (Melbourne Vic) 20 Aug Hear from some of the most audacious and thought-provoking speakers in the digital marketing, media and advertising industry and gain insight into emerging strategies, the latest innovative technologies, and best practices to move your business to the next level.
Joondalup Business Awards 2024 In-person event (Perth WA) 24 Aug Joondalup Business Association (JBA) are excited to announce our Joondalup Business Awards 2024. Proudly sponsored by the City of Joondalup, the prestigious event has been running for over 25 years. The awards recognise the achievements of small, medium and large businesses
2024 SEQ (Brisbane) Property Expo – Aug 24-25 In-person event (Brisbane Qld) 24 Aug The 33rd Australian Property Expo will take place at the Brisbane Convention & Exhibition Centre in August 2024. This expo promises to be the largest and most comprehensive property event Queensland has ever witnessed. It will focus on major developments in Brisbane, Gold Coast, Sunshine Coast, Ipswich, and other regions across the country.
Indian Wedding & Business Expo In-person event (Melbourne Vic) 24 Aug Get ready to immerse yourself in a vibrant showcase of Indian culture, traditions, and entrepreneurial spirit. Join us for a day filled with stunning bridal fashion, exquisite jewelry, delicious cuisine, and innovative business solutions. Whether you’re planning a wedding or looking to expand your business network, this event is the place to be. Don’t miss out on this unique opportunity to experience the best of Indian weddings and business all under one roof!
Australia Asia Business Investment Network In-person event (Sydney NSW) 24 Aug Maintain cross cultural business and investment relationship between Australia and Asia. Networking, social events, seminars.
Multicultural Business and Entrepreneur Conference 2024 In-person event (Adelaide SA) 8 Oct The 2024 Multicultural Business and Entrepreneur Conference (#MBEN24) will explore the theme “Beyond Borders: Exploring Global Perspectives,” this will be serving as a compelling call to delve into the multifaceted dimensions of our world. This theme encapsulates the essence of breaking down barriers, fostering collaboration, and embracing diverse viewpoints to address the complex challenges and opportunities that transcend geographical, cultural, and disciplinary boundaries.
Sustainability Reporting Standards Webinar 23 October SW Accountants and Advisors
(Session 3 of 3)Sustainability Reporting webinar series. Three sessions, providing you with topical content of particular relevance as well as an update on what’s new in sustainability reporting.